This article refers to the functionality of app Ortrac This article describes how to act during login problems

Login problem

If you have problems login into Ortrac ( with an account and password that you used before, or directly after setting a new password. Try the following:

  1. Click on this link to logout and try to login again. 
  2. If the problem remains, reset your password. (
  3. A text box will appear confirming your request. You will receive an email from Ortrac.
    • Click on the link inside the mail
    • Fill in your new password and click on Set Password
    • Login using your new password

Information: If you receive the error message "There is no user with that email address". Contact the administrator  or Orzone support at: