This article describes how to act during login problems
Login problem
If you have problems login into Ortrac (www.ortrac.com) with an account and password that you used before, or directly after setting a new password.
- Go to www.ortrac.com
- Click at the text I cannot access my account. (https://ortrac.com/account/forgotpassword)
- A text box will appear "Recover your password" confirming your request.
- Fill out your e-mailadress in the E-mail field
- Click Request new password button
You will receive an email from Ortrac.
- Click on the Reset my password button inside the mail
- Fill in your new password and click on Set Password
- Login using your new password
