This article describes how to act during login problems

Login problem


If you have problems login into Ortrac ( with an account and password that you used before, or directly after setting a new password.


  • A text box will appear "Recover your password" confirming your request.
  • Fill out your e-mailadress in the E-mail field
  • Click Request new password button


You will receive an email from Ortrac.

  • Click on the Reset my password button inside the mail
  • Fill in your new password and click on Set Password
  • Login using your new password